Returns and Refunds
Motocross Dorno provides all the necessary fundamental guarantees for online purchases.
Pursuant to art. 52 ss Legislative Decree 206/05, if the customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating a VAT number reference in the order form), has the right to withdraw from the purchase contract for any reason.
To exercise this right, the customer must send Motocross Dorno a communication to this effect via email to info@motocrossdorno.com within 14 days from the date of purchase of the gift card.
The art. 57 C.d.C. establishes that “The consumer is solely responsible for the decrease in the value of the goods resulting from handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods”:
The right of withdrawal is however subject to the following conditions:
applies to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the product purchased (e.g. including course, insurance, etc.). The Gift card purchased must not have already been used; in this case, it will be by canceling the withdrawal request;
Motocross Dorno will refund the customer the entire amount paid in the payment method used during the order. Pursuant to art. 56 C.d.C. the reimbursement period is 14 days from receipt of the withdrawal notice.
Example of withdrawal form: If you intend to withdraw from the contract, please complete the following form and return it to us via e-mail: info@motocrossdorno.com.
With this document I wish to withdraw from the contract stipulated with me relating to the purchase of the following gift card:
_____________________________________________
Indicate the goods ordered (the goods ordered), subject to the exercise of the right of withdrawal.
Total price of the gift card: _______________ Order number ________ of: _______________. Receipt on: _______________ Yours
address:_______________________________ (Name and Surname)___________________________________________
(Street) _____________________________________________ (Postal code Place) Date: __________________ ________________________